Last updated: 01 September 2019

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YOUR PRIVACY

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We are committed to protecting your privacy and we respect the confidentiality of the information provided by you.

 

In compliance with the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles, this Privacy Policy sets out the manner we manage your personal information. Please read carefully and contact us if you have any queries.

 

If you retain our services as a client, our confidentiality obligations are set out in our terms of engagement.

 

 

 

INFORMATION WE COLLECT FROM YOU

 

In the course of your visits to our website or use of our services, we may obtain Personal Information about you such as (non-exhaustive): name, contact details, date of birth, credit and financial details, employment and education history, billing address, geographic location, IP address, social media handles etc – for the provision of our services, to facilitate communication and feedback.

 

In addition to Personal Information, we may also obtain Sensitive Information which includes racial/ethnic origin, religious/political affiliations, criminal convictions, health status etc…

 

Generally, the information will be collected when it is directly provided by you. However, there may be instances where your information is provided to us by a third party such as regulators, credit reporting bodies, our service providers, referrals, someone enquiring about our services on your behalf, your current or previous employers etc... 

 

Specifically, we will only require relevant Personal Information or Sensitive Information when you make an enquiry or engage our services. If you retain our services, your information will handled in accordance with our confidentiality obligations in our terms of engagement.

 

Our services are not directed to persons under 18 and we do not knowingly collect information from anyone under 18. If we become aware that a child under 18 has provided us with such information, we will delete that information as soon as practicable. If you are the parent or guardian of a child and you believe they have provided us with information without your consent, then please contact us.

 

You can review, correct, update or delete your information by contacting us directly.

 

 

HOW WE USE YOUR INFORMATION

 

The information collected is to facilitate our interaction with you in the course of or in conjunction with delivering of our services, notifying you of updates, sharing useful content, measuring customer satisfaction, diagnosing problems and providing you with a personalised website experience.

 

Non-Personally Identifiable Information: We also use the information we collect in aggregated and anonymised forms to improve our services, including: administering our website, producing reports and analytics, advertising our products and services, identifying user demands and assisting in meeting clients’ needs generally. We may provide de-identified analytics to industry stakeholders for the purposes of research and/or improvements.   

 

Any information you choose to make publicly available, such as blog comments and testimonials on our website, will be available for others to see. If you subsequently remove this information, copies may remain viewable in cached and archived pages on other websites or if others have copied or saved the information.

 

 

STORAGE AND SECURITY OF YOUR INFORMATION

 

All information we receive from you is stored and protected on our secure servers from unauthorized use or access. Credit card information is encrypted before transmission and is not stored by us on our servers.

 

While we use all reasonable means to protect the confidentiality of your personal information in our possession or control, we cannot guarantee the security of your personal information due to the inherent risk associated with the internet environment.

 

To enable us to deliver our services, we may transfer information that we collect about you across borders for storage and processing in countries other than Australia. If your personal information is transferred and processed outside Australia, it will be transferred to countries that have adequate privacy protections.

 

We retain your personal information for as long as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

 

In the event there is a breach of our security and your personal information is compromised, we will promptly notify you in compliance with the applicable law.

 

 

COOKIES AND PIXELS

 

Our website uses cookies to analyse website traffic, provide social media sharing and liking functionality and help us provide a better website user experience. Cookies do not access information stored on your computer or any personal information. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. This may, however, prevent you from taking full advantage of our website.

 

 

DISCLOSURE AND SHARING YOUR INFORMATION WITH THIRD PARTIES

 

We do not and will not sell personal information or any identifiable client information.

Your personal information are only disclosed to authorised parties pursuant to your request or enquiry, required by law or to protect our copyright, trademarks and other legal rights. We may from time to time need to disclose certain information, which may include your personal information, if authorised or permitted by law to the following:

·         other legal practitioners, government, regulators, courts/tribunals

·         our service providers or contractors who are engaged by us

·         our associated entities, advisors, agents, partners. 

 

You acknowledge that once your personal information is transmitted to the authorised parties, it is subjected to their privacy policy and we will have no control over the use of your information by the authorised parties.

 

If there is a change of control in one of our businesses (whether by merger, sale, transfer of assets or otherwise) client information, which may include your information, could be transferred to a purchaser under a confidentiality agreement. We would only disclose your information in good faith and where required by any of the above circumstances.

 

 

LINKS TO OTHER WEBSITES

 

This website may contain links to other websites. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship, endorsement or approval of these websites. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personally identifiable information. This privacy policy applies solely to information collected by this website.

 

 

CHANGE IN PRIVACY POLICY

 

As we plan to ensure our privacy policy remains current, this policy is subject to change. We may modify this policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on this website. Please return periodically to review our privacy policy.

 

CONTACT US

 

If you have any questions or concerns at any time about our Privacy Policy or the use of your personal information, please contact our Privacy Officer at support@alongsidelegal.com.au and we will respond within three (3) business days.

 

We take your privacy seriously. If you believe your privacy has been breached, please contact our Privacy Officer immediately and we will respond within five (5) business days. You may also make a complaint directly to the Office of the Australian Privacy Commissioner: www.oaic.gov.au